This game changing course guides sales and non sales people through a 360 sales process. Starting with grabbing attention and active listening, proceeding to building relationships and triaging your customers' needs through next level questioning, and how to present your proposition that follows your customers' buying process; ending in closing and objection handling.
By the end of the course you will understand buyer behaviour and your personal barriers to "selling", knowing there is a new way to conduct business discussions without the pushy sales behaviour.
Understand the benefits of different types of questions.
Use BANTA – a technique to identify the most effective questions to ask!
Think like a detective – Use a ‘line of enquiry’ to dig deeper into potential customer needs.
Identify and understand the use of ‘gold questions’ to pique interest.